Business Management Blog

When a change-management consultant interviewed a group of workers, he realized they didn’t understand the impact of returned shipments. After that meeting, the consultant placed a pickle jar in the middle of the shipping department floor. For every successful shipment, management placed a quarter in the jar. For every shipping error, management removed $10. The [...]

Innovation is one of those words that can mean different things to different people — indeed, if you ask a group of your colleagues to write a sentence or two about what they mean by the term, you should expect a lot of variety, for example:

A new idea.
A really great new product.
Something different from the [...]