Many organizations are trying to put different labels on measures that look for knowledge or skill-gain, believing that the word test may sound unprofessional, particularly for management personnel. For the purpose of this discussion, the word test is used because it is the word that is most commonly used throughout this country and others. The [...]
According to Roslender and Fincham (2001), intellectual capital is currently the focus of significant discussion and enquiry across the management disciplines and beyond. This reflects the recognition that intellectual capital provides a crucial source of value for the contemporary business enterprise. It is a resource that requires careful management if it is to fulfill its [...]
Finding the most effective way to brainstorm is easier once you figure out what you want to get out of the process. In particular, there are structural differences between the kind of brainstorming session that will generate one great idea and the type that will produce several above-average concepts, according to a new study. The [...]
Business process management (BPM) is an approach to manage business based upon a process view or perpsective. Business and management have everything to do with enabling growth. The purpose of the BPM are to improve sales processes and delivery systems, reduce cost to better positioned in the market, facilitate rapid innovation and differentiation, provide higher [...]
Do you ever face a mental blank at the drawing board? If so, it might be time to explore new ways to come up with creative ideas. After all, today’s entrepreneur is under attack not only from domestic competitors but from foreign ones as well. And what’s the best competitive weapon in a rapidly commoditizing [...]
Einstein once said, “Every child is born a genius.” But the reason why most people do not function at genius levels is because they are not aware of how creative and smart they really are. I call it the “Schwarzenegger effect.” No one would look at a person such as Arnold Schwarzenegger and think how [...]
In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. Yet, few managers understand the true nature of the knowledge-creating company — let alone know how to manage it. According to this 1991 article by Japanese organizational theorist Ikujiro Nonaka, the problem is that most Western [...]